Domestic Services


Drain clearing & unblocking

Drain and sewer repairs

CCTV Drain Surveys

Home buyer surveys

Gutter and downpipe – cleaning, repairing and replacing

Drainage solutions

Experts in drainage and ground works


We are experts in drainage and ground works and provide a 24-hour callout service with no hidden call out fees.


Our vehicles are fully equipped with rodding and high-pressure jetting equipment to meet with almost any drainage problems.

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Drain clearing and unblocking


When your toilet is blocked or draining slowly it is important to get this looked at and fixed by an experienced drainage operative. At 1-2 Call Drainage we understand that this is not a good experience and can leave nasty smells and odours in your home if left. This can also lead to other drainage issues where sewage starts overflowing in your garden from the inspection chambers.

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We are just one call away from making sure you don’t have to experience these situations.

Our expert operatives will have you up and running in no time by calling 01553 827777 we will be with you within 2 hours or will arrange a convenient time with you.

Drain unblocking


Our operatives are there to help and will ensure everything is left in good working order and at the time, if they come across any issues, they will discuss this with you and give you expert advice on what is needed.

Useful information

8 things you should never put down your drain:

Read useful information about how to take care of your drain

1. Oils & Fats

Once flushed down the drain, oils and fats can stick, build-up and eventually clog the system. As it cools, it hardens and becomes trickier to flush. Even if you do manage to flush it out of your drains, oils and grease can still cause blockages in sewers down the line as well.

2. Coffee Grounds

Although you wouldn’t think it, coffee grounds don’t break down, they gather and stick together to form a thick paste. Once these go down the drain they will combine with grease, fat and other residues in the pipeline.

3. Large Food Waste

Large food waste items although do go down the sink waste, they can catch in the drains, build up and cause a blockage and will then start to become smelly. Always empty your sink strainer into the bin or make sure all food waste is scrapped off plates into the bin.

4. Soil

An area where people always think is good to repot house plants is in the kitchen sink as the water will drain the excess soil away. Which it does, but potting soil is a solid with a dense composition and it will clog drains. It can also contain compost, which can attract bugs and roaches to your drains.

5. Hair

Hair is one of the biggest blockages in the shower drain. If not removed, the hair can catch in the pipes and combined with soap residue, it will build up and clog the drain.

6. Cat Litter

Whether you buy regular or flushable cat litter, it shouldn’t be flushed down the toilet. Regular litter expands in water and will quickly cause a blockage. Flushable litter doesn’t expand, but flushing too much too quickly can cause blockages further into the pipeline. Other problems with the litter is that it contains cat faeces and this is a problem for the water treatment centres as they cannot remove the bacteria.

7. Paper towels, cotton wool & ear buds

Although these items appear small, when immersed in water they swell and don’t break down like toilet paper. These then build up in the drain and cause blockages.

8. Feminine hygiene products

These products are designed to absorb liquid, once immersed in the drains these swell up and group together to cause blockages. They can also find their way into the water treatment process and end up polluting water systems.

Why choose 1-2 Call Drainage?

We are experts in drainage and ground works and provide a 24-hour callout service with no hidden call out fees.
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No hidden call-out charges

Local based company

Available 24/7

Fully licenced

Use latest technology

Drain and sewer repair


Do you have regular blockages?
Is your water not flowing away?
Do you have bad smells from your drains?

If the answer to the above is yes, then it is most likely that you have a broken drain or sewer pipe. It is critical that these are repaired as soon as possible.

1-2 Call Drainage can advise on what is needed by carrying out a CCTV drain survey; this is the most effective way to see what repairs are required.

We will then explain what we found and provide you with a Free Quotation for the repairs, giving you piece of mind that no costly reports or repairs will be completed without your approval.

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What are the main causes of damage to drains and sewers

1. Wear and tear

This is made worse by age and poor maintenance

2. Tree roots

Over time if tree roots are left, they will take over the pipework making it impossible to unblock and the pipeline will need to be removed and replaced

3. Rodents

As they can damage pipelines 

4. Damage by third party

This is mainly construction works where drains have been hidden and not marked on drawings

5. Structural movement

This will lead to cracks and/or joint displacement

What type of damage can my drain or sewer have?

The most common types of damage are:
  • Bellied drain or sewer
  • Holes, fractures and cracks in the pipeline
  • Displaced or collapsed drain or sewer

What our repair service includes

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Full CCTV drain survey & written report with  images
12-month guarantee on all work undertaken
Work completed at an agreed date
All rubbish/debris removed from site and area left clean and tidy

CCTV drain surveys


Here at 1-2 Call Drainage, we carry out surveys on a regular basis, due to the age of drains within the Kings Lynn area.


These surveys provide us with a live feed from inside your drains which allows us to see clearly what exactly is happening and reveal the cause of your drainage issues.

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They are also useful in spotting issues before they become serious, such as:

Slight fracture in drain
Root ingression
Scale build-up

They can also reveal many other issues inside your drains such as:

Collapsed drains
Joint displacement
Corrosion or wear and tear
Detection of rodents in the drainage system

Once we have assessed the CCTV footage, we will then produce a Drain Survey Report with repair recommendations and costings.

Depending on the problem found, we sometimes are able to fix the problem there and then. If not, we will plan with you for anything more major i.e. collapsed drain repairs.



Avoid potential problems early by having your drain surveyed, the earlier the detection of potential problems, the easier and cheaper it will be to resolve.

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Homebuyer surveys


When you are looking to purchase your dream property, there is always that underlying feeling of what about the drains. How do you know that everything is working underground how it should be when you cannot see it. This is an area that most people often forget about. Having a CCTV Drain Survey prior to purchasing your home can give you that piece of mind that everything is working how it should be, or we will provide you with any potential problem that we see.

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At 1-2 Call Drainage we can work with you and the Estate Agent to arrange access to the property to carry out the drain survey. We will supply a full written report and provide our findings.

If you would like to book this service, then please call us on 01553 827777 to arrange. In terms of cost, this depends on a number of factors, but we can provide an assessment by visiting the property to ascertain what the costs will be. We will also provide a Free Quotation for any works we identify which need rectifying prior to your purchase.

Gutter & Downpipe


Cleaning, repairing and replacing

This is the process of removing debris from gutters and downpipes of your home. At 1-2 Call Drainage we carry out planned maintenance for our customers in both the commercial and domestic fields.

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Regular gutter and downpipe cleaning offers several benefits:

1. Prevents Water Damage

Clean gutters will allow rainwater to flow freely, preventing any overflow and water damage to your home’s foundation, walls and landscaping

2. Avoids Blockages

Removing debris like leaves and moss ensures the water can flow smoothly through the gutters and downpipes preventing clogs.

3. Extends lifespan

Regular cleaning reduces wear and tear and prolongs the life of your gutters and downpipes.

4. Prevents Pest infestation

Clogged gutters can attract pests like mosquitoes, birds and rodents. Cleaning will help to keep these pests away.

How often should I clean my gutters?

We would recommend you keep a regular maintenance to prevent clogs and water damage, some general guidelines are:

Twice a year – it is recommended to clean gutters twice a year – once in the Spring and again in Autumn. These times are when you are more likely to get a build-up of leaves and moss.

More frequent – should your home be surrounded by trees; you might consider a more frequent cleaning schedule i.e. quarterly.

Inspect regularly – it is good to inspect gutters periodically for any signs of clogs or damage. If you address issues early on, this will avoid costly repairs later.

Drainage solutions


At 1-2 Call Drainage we pride ourselves on delivering a professional service to all our customers. Our expert drainage operatives are experienced in repairing underground pipes, installing new systems, replacing or new installation of soakaways and aco drains.

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Garden drainage is a growing issue in the UK as more and more houses are built on clay soil with no consideration for water runoff.

The answer to this issue is to create an easy path for the water in the ground to flow so that the surface water can drain away. Over time soil can become compacted and less permeable which can result in much slower drainage from the surface. Below are some examples of work we have carried out to alleviate issues with garden drainage.

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Soakaway Crates

A soakaway area is a trench filled with shingle, which the crates then sit on and are covered with membrane. The soil is then placed back on top and normally covered in new grass seed.

Soil Aeration

Using our bore hole equipment, we can provide aeration to soil by boring holes and back filling with membrane and shingle and replacing the lawn back on top.
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Quick & Reliable

Available 24/7. Call us with no additional charge
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